QuickBooks is one of the leading accounting software platforms that provide regular updates to improve its functionality, fix bugs, and provide new features. Sometimes, however, users get issues when updating QuickBooks. One such error is QuickBooks Update Error 15240. This is frustrating, but don't worry—there are a few steps that you can take to troubleshoot and resolve the problem. Let us consider in this blog the cause for this error and provide possible solutions to enable you back into your work.
How to Fix QuickBooks Update Error 15240
Knowing the common causes, we will go through the solution step-by-step.
1. Verify and Fix Your Date and Time Settings
QuickBooks needs accurate date and time settings to work properly. When these settings are wrong, it may cause update errors such as 15240.
For Windows:
● Right-click on the time displayed in the bottom-right corner of your computer screen.
● Select Adjust date/time.
● Ensure that the Set time automatically and set time zone automatically options are enabled.
● If necessary, manually set the time and date.
After setting the time and date, attempt to run the update again.
2. Run QuickBooks as Administrator
Running QuickBooks under administrator account would help clear update issues because of limited system permissions?
● Click the QuickBooks icon on your desktop with your right mouse button.
● Select Run as Administrator.
● Try updating QuickBooks again.
3. Check Your Internet Connection
QuickBooks updates may not complete with slow or unstable internet. Resolution would require ensuring that your internet is stable.
● Try using a wired connection instead of Wi-Fi to make it more reliable.
● Reset your modem and router, if possible, to refresh your connection.
● Run a speed test to ensure that your internet speed is at least sufficient for downloading updates.
4. Disable Antivirus and Firewall Temporarily
Sometimes, your antivirus or firewall could be interfering with the internet connection of QuickBooks, thereby causing failure of updates. This is how to solve the problem:
● Temporarily turn off your antivirus or firewall.
● Try the update again.
Remember to reactivate your firewall and antivirus once the upgrade is done so that it continues to protect your computer.
5. Manual QuickBooks Update
If automatic updating fails, you may use the manual method to update QuickBooks.
● Open QuickBooks and go to Help
● Select Update QuickBooks.
● Click Update Now.
● Get Updates then wait until it is completed.
When updating is complete, restart QuickBooks for changes to be implemented.
6. Use the QuickBooks Install Diagnostic Tool
QuickBooks also provides an Install Diagnostic Tool for fixing corrupted file installation problems. This is the process of how it will be used.
● Download your Install Diagnostic Tool from their website.
● Run the tool and let it scan your system.
● Now that the tool has scanned the system, reboot your computer and attempt to update QuickBooks again.
7. Clean Installation QuickBooks
If above steps are not fruitful, do a clean installation of QuickBooks. It will wipe out the corrupted files and errors, reinstallation of QuickBooks will occur.
Procedure to clean install QuickBooks:
● Firstly, delete QuickBooks using the control panel
● Download QuickBooks Clean Install Tool
● Launch the tool, follow its instructions, and complete its process
● Now, reinstall QuickBooks and again attempt to update.
Conclusion
QuickBooks Update Error 15240 can be really annoying, but following the above steps should help you diagnose and solve the problem. Start with checking your date and time settings, then your internet connection stability, and disabling your firewall. If these basic procedures are not effective, you may now resort to more complex troubleshooting like manually updating QuickBooks, running the Install Diagnostic Tool, or clean installing. If these troubleshooting steps do not seem to resolve the problem you are experiencing, it's best to contact QuickBooks support experts at 1-888-368-8874. With these solutions, you will be up and running with your finance management and business operations soon!