21/03/2025 às 11:28

How to Fix QuickBooks Payroll Update Error 15271? (A File Cannot be validated)

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4min de leitura

QuickBooks is one of the most popular accounting software for small and medium-sized businesses. It helps users manage finances, track expenses, and generate invoices. However, like any software, QuickBooks is not immune to errors, and one common issue user’s face is QuickBooks Error 15271.

This most often happens at the software update process of the company usually during payroll updating or simply on QuickBooks updating itself. In this case, the Error message reads approximately like:       

"Error 15271: The payroll update failed to complete. The update could not complete because it couldn't verify the file."

The good news is that this error is usually easy to fix if the right troubleshooting steps are taken. In this blog, we'll take you through various solutions that will help you fix QuickBooks Error 15271 and get you back on track.

How to Rectify QuickBooks Error 15271?

Following are the possible fixes you may attempt to correct the issue with QuickBooks Error 15271:

Solution 1: Run QuickBooks in the Administrator Account

Inability to give access is a main reason why Error 15271 can occur. Sometimes, just running the application as administrator would solve this issue.

Follow these steps:

●      Locate QuickBooks icon on your desktop

●      Right click on that and select 'Run as administrator.'

●      Try to update QuickBooks again and see if this resolves your problem.

Solution 2: Check and Fix the QuickBooks Update File

This occurs mainly in cases of a corrupted update file. You should thus, download and install the latest version manually by updating QuickBooks to check the problem.

●      Close your QuickBooks application.

●      Open the help menu of QuickBooks and click on Update QuickBooks and select Update Now

●      When doing so wait as the process completes. This will fix the error as it would have updated well.

Solution 3: Validate and Correct Windows User Permissions

QuickBooks needs to have appropriate rights to update. The chances are that the update could fail if you're logged in under a limited account. Make sure you've got administrative rights on your computer.

●      Control Panel/User Accounts.

●      Ensure your user account has Administrator status.

●      If not, switch to an admin account, or change your user type account to Administrator.

●      You then restart your computer and try updating QuickBooks.

Solution 4: Rebuild the QuickBooks update file Clearly

Clearing out the QuickBooks update file and downloading it again can sometimes solve Error 15271.

●      Open QuickBooks and click on the Help menu.

●      Choose Update QuickBooks.

●      Click on Reset Update. This will delete the current update files.

●      Once reset, click Update Now to download the update files again.

Solution 5: Turn Off UAC

User Account Control in Windows sometimes can cause problems with the update process. To resolve Error 15271, try turning off UAC temporarily:

●      Open Control Panel and click on User Accounts.

●      Click Change User Account Control settings.

●      Drag the slider all the way down to Never notifies and clicks OK.

●      Restart your computer and attempt to update QuickBooks again.

●      Once the update is successfully completed, you can enable UAC for improved security.

Solution 6: Resolve QuickBooks Installation Issues

A corrupted QuickBooks setup can bring a lot of different problems and even result in Error 15271. Repairing QuickBooks often solves this problem:

●      QuickBooks Close Down Control Panel.

●      Open Programs and Features and there search for QuickBooks in your installed programs.

●      Choose QuickBooks and click on Repair.

●      Once the repair is complete, restart your computer and check if the error is resolved.

Solution 7: Download the latest payroll update manually

If the error occurs specifically during a payroll update, try downloading the payroll update manually.

●      Visit the QuickBooks Payroll Update website.

●      Download the latest payroll updates that are available for your version of QuickBooks.

●      Download and run the update, then check whether the error is resolved or not.

Conclusion

This error, QuickBooks Error 15271, can be very frustrating but is resolved by following these solutions. The steps outlined above are the main processes to resolve the problem so that you can work as usual.

If nothing works even with the above solutions then time may be to contact the support team of QuickBooks.

They will guide for detailed troubleshooting or may seek from the users whether your systems configuration has any bug within it.

With above detailed steps, you might surely solve the problem about QuickBooks error 15271 and may proceed about any further interruptions in your account making process for your business company.

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21 Mar 2025

How to Fix QuickBooks Payroll Update Error 15271? (A File Cannot be validated)

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